4 Choice Energy -- Profile Analysis

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4 Choice Energy is a deregulated energy supplier licensed for gas or electricity service in Maine, Connecticut, Massachusetts, New Jersey, Ohio, and Pennsylvania.

Our Rating of 4 Choice Energy




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4 Choice Energy Plan Summary

4 Choice Energy does not currently have any plans available on New Hampshire Energy Ratings.

We recommend plans from XOOM Energy and Direct Energy instead.

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Customer Reviews of 4 Choice Energy

Reviews Overall

16th place
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Most Recent 4 Choice Energy Reviews  


Great Customer Service
Not sure what the rest of the reviews are about. I've spoken with Samantha for a few months now regarding a few issues with my agreement. Another company had called, said they were Choice, not true. So my plan with the actual Choice Energy was canceled. Samantha call to make sure I was aware, and spoke with me about ways to avoid that.
The rate isn't the lowest, but they went the extra mile with me on several occasions in the 6months
i have been involved.
Mark and Emily from Lebanon PA

Happy camper8
I have had 4choice energy for a year reasonable rates fantastic customer service.had not one problem yet electric power is not cheap I would recommend it
Happy Camper
Happy camper from Brownwood TX



4-5 Star Reviews: 2 (9%)



Great Customer Service

Not sure what the rest of the reviews are about. I've spoken with Samantha for a few months now regarding a few issues with my agreement. Another company had called, said they were Choice, not true. So my plan with the actual Choice Energy was canceled. Samantha call to make sure I was aware, and spoke with me about ways to avoid that.
The rate isn't the lowest, but they went the extra mile with me on several occasions in the 6months
i have been involved.

Mark and Emily from Pennsylvania
November 11th, 2019

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

3-4 Star Reviews: 2 (9%)



Great Customer Service

Not sure what the rest of the reviews are about. I've spoken with Samantha for a few months now regarding a few issues with my agreement. Another company had called, said they were Choice, not true. So my plan with the actual Choice Energy was canceled. Samantha call to make sure I was aware, and spoke with me about ways to avoid that.
The rate isn't the lowest, but they went the extra mile with me on several occasions in the 6months
i have been involved.

Mark and Emily from Pennsylvania
November 11th, 2019

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
No 2-3 star reviews have been posted or approved yet

1-2 Star Reviews: 20 (87%)



Fraudulent business practices

A Choice rep, Dorathea, phoned me on Feb. 17, 2022 and insisted (I specifically asked more than once) that Choice Energy was my current energy supplier, and that I was paying well more than I needed because my previous contract had expired. I wasn't able to log into my MetEd account to confirm because, although I hadn't attempted to log in previously, I was not-so-coincidentally locked out of the account for failed login attempts that I hadn't made. However, because she had my account numbers, rates, previous bill amounts, etc., I took Dorathea at her word that she represented my supplier at that time. I obviously shouldn't have bought into it.During our call, she assured me that I could cancel at no cost at any time within 30 days, and that if I had any issues at all, I could call Dorathea back on her direct line and she'd take care of it. She must have repeated that line about 10 times. Turns out her "direct line" was actually the main customer service line, and Dorathea was nowhere to be found. What's more is that the 30-day cancellation doesn't exist AT ALL. Instead, I was told today that the policy is 3 days (which makes no sense since it takes weeks for it to affect your bill), and I'm now on the hook for an est. $240 early cancellation fees.This is the most unethical experience I've ever had, and I am simply appalled at the misrepresentation and blatant lies. This is just despicable.What's more is the "discount rate" Dorathea was selling me (1000HWH for $107 per month) was actually well above the rates my actual supplier (AEP, as it turned out) was providing us before this fraud occurred.Also, I doublechecked and my profile settings within my electric company (MetEd/First Energy) indicate that I did not give permission for my phone number or usage data to be released to any third parties.

Jessi G. from Pennsylvania
March 11th, 2022

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

4 Choice Energy News  


No applicable blogs have been written


4 Choice Energy FAQs  


Where can I order 4 Choice Energy electricity?


4 Choice Energy does not have any electricity plans

Where can I order 4 Choice Energy natural gas?


4 Choice Energy does not have any natural gas plans

What do customers think about 4 Choice Energy?


That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average 4 Choice Energy customer review is 1.1 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.



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