All 4 Star Reviews

2 Customer Reviews Written Overall


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Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend
Great live chat experience.
Had some issues with my online login and spent a fair amount of time on the phone with a rep. trying to straighten it out. After issue was resolved, I noticed that the current rate is much lower then what I am currently paying. Went to live chat and the rep. was very helpful and changed me over to the lower rate with no issues. Rep. was very professional and helpful.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Keith L. from Claremont, NH on October 22nd, 2019
Thank you for sharing this review, Keith! We are very happy to hear that you were able to secure an excellent rate for your renewal. We appreciate your loyalty, and wish you a wonderful holiday season!
— Direct Energy
Good Service
Good Service at low cost
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Good Service At Low Cost from Nashua, NH on October 16th, 2018
We appreciate you taking time out of your day to leave us a review. Have a great week! - Allie
— Direct Energy


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