Reviews Overview
The best review categories for Town Square Energy are their plans and pricing, rated at 1.0 out of 5, and the order experience, rated at 1.0 of 5.
5 Stars
0%
 
4 Stars
0%
 
3 Stars
0%
 
2 Stars
0%
 
1 Stars
100%
 

Most Recent 1 Star Reviews

1 Customer Reviews Written Overall

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend
No notification if your application is not processed.
I live in NH. I tried to switch to Town Square over a month ago. I got an email saying that the switching was in progress. I just got my electric bill today and found it was double what it should be. Upon closer inspection, I find that I was never switched from my previous supplier. As the contract was up with the previous supplier, they were able to charge whatever they wanted. I called Town Square to ask what had happened. After several times on hold, I was told that there was an error in my application, ie, wrong account number, and my application was rejected. They never bothered to send me an email to let me know. The service lady that I spoke to said that Town Square does not send out rejection emails or requests for more information. So, basically, I was rejected, not told and then sucked into paying double my bill with my previous supplier all because Town Square could not bother to send me an email indicating that there was a problem with my application. Basically, they suck and they should be avoided.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

George K from Amherst, NH on February 28th, 2019



Recommended Natural Gas Plans